Verkaufsbedingungen

TERMS OF SALE

 

Date of last update: 07/10/2023

 

Article 1 – LEGAL NOTICES

 

This site, accessible at the URL https://posterscape.com (the “Site”), is published by:

 

The Object, company with capital of 333 euros, registered with the RCS under the number 979 106 622 RCS Paris whose head office is located at 54 rue de l’Amiral Roussin represented by Leturcq François duly authorized, hereinafter referred to as the “ Operator ”.

 

The Operator's individual VAT number is: FR22979106622.

 

The Site is hosted by the company Shopify Inc., located Google LLC 1600 Amphitheater Parkway Mountain View, CA 94043 USA, (telephone or email contact: (+1) 650 253 0000).

  

The Site Publication Director is Leturcq François.

 

The Operator can be reached at the following email address [email protected]

 

Article 2 – GENERAL PROVISIONS RELATING TO THESE GENERAL CONDITIONS

 

The general conditions of sale (the “ General Conditions of Sale ”) are applicable exclusively to the online sale of products offered by the Operator on the Website.

The General Terms and Conditions are made available to customers on the Site where they can be directly consulted and can also be communicated to them on simple request by any means.

The General Conditions of Sale are enforceable against the customer who acknowledges, by checking a box or clicking on the button provided for this purpose, having been aware of them and having accepted them before placing an order. Validation of the order by its confirmation constitutes acceptance by the buyer of the General Terms and Conditions in force on the day of the order, the conservation and reproduction of which are ensured by the Operator.

 

Article 3 – PAYMENT TERMS AND SECURITY

 

The Customer expressly acknowledges that any order placed on the Site is an order with payment obligation, which requires the payment of a price in exchange for the supply of the Product ordered. 

 

In any event, the Operator reserves the right to check the validity of the payment, before shipping the order, by all necessary means. 

 

The Operator uses the online payment solution Shopify Payments 

 

Orders can be paid using one of the following payment methods: 

 

 

• Payment by credit card .Payment is made directly on the secure banking servers of the Operator's bank; the Customer's bank details do not pass through the Site. The bank details communicated during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these contact details are not accessible to third parties. 

 

The Customer's order is recorded and validated upon acceptance of payment by the bank.

 

The Customer's account will be debited for the corresponding amount only when (i) the details of the bank card used have been verified and (ii) the debit has been accepted by the bank that issued the bank card.

 

The inability to debit the sums due will result in the immediate nullity of the sale.

 

The bank card may in particular be refused if it has expired, if it has reached the maximum spending amount to which the Customer is entitled or if the data entered is incorrect. 

 

 

• Payment by electronic wallet (Paypal type) .The Client already has an account on the electronic wallet used by the Operator. The Customer can use this account and pay for their order in complete security without providing their bank details.

 

 

Where applicable, the order validated by the Customer will only be considered effective when the secure banking payment center has given its agreement to the transaction.

 

As part of the control procedures, the Operator may have to ask the Customer for all the documents necessary to finalize their order. These parts will not be used for any purpose other than these.

 

Article 4 – PAYMENT OF THE PRICE

 

The price of the Products in effect at the time of the order is indicated in euros, all taxes included (TTC), excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the period of advertising for the promotion.

 

The price is payable in euros (€) exclusively. The price is due in full after confirmation of the order. The prices offered include discounts and rebates that the Operator may grant.

 

If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before validation of the order by the Customer. The total amount owed by the Customer and its details are indicated on the order confirmation page.

 

Article 5 – FORMATION OF THE CONTRACT

 

The contract between the Operator and the Customer is formed when the Customer sends the confirmation of his order.

 

The Customer's attention is particularly drawn to the method of acceptance of the order placed on the Site. When the Customer places his order he must confirm it by the “double-click” technique, that is to say that after having selected Products added to the basket, the Customer must check and possibly correct the content of his basket (identification, quantity of products selected, price, terms and delivery costs) before validating it by clicking on “I validate my delivery”, then he acknowledges accepting these T&Cs before clicking on the “I pay” button, finally he validates his order after having filled in his bank details. The “double click” constitutes an electronic signature and is equivalent to a handwritten signature. It constitutes irrevocable and unreserved acceptance of the order by the Customer. 

 

The archiving of communications, purchase orders and invoices is ensured by the Operator on a reliable and durable medium so as to constitute a faithful and durable copy. These communications, purchase orders and invoices may be produced as proof of the contract. Unless proven otherwise, the data recorded by the Operator on the Internet or by telephone constitutes proof of all transactions between the Operator and its Customers.

 

The order can be resolved by the Customer by registered letter with acknowledgment of receipt or by writing on another durable medium in the event of:

 

• Delivery of a Product that does not conform to the declared characteristics of the Product;
• Delivery exceeding the deadline set in the order form or, in the absence of such a date, within thirty (30) days following the conclusion of the contract, after the Operator has been requested, according to the same terms and without result, to make delivery within a reasonable additional time;
• An increase in price which is not justified by a technical modification of the product imposed by the public authorities.

 

In all these cases, the Customer may demand reimbursement of the deposit paid plus interest calculated at the legal rate from the date of receipt of the deposit.

 

The order can be resolved by the Operator in the event of:

 

• The buyer's refusal to take delivery;
• Non-payment of the price (or the balance of the price) at the time of delivery.

 

Article 6 – RESERVATION OF OWNERSHIP

 

The Operator remains the exclusive owner of the Products ordered on the Site until payment of the full price, including any shipping costs.

 

Article 7 – SHIPPING AND DELIVERY

 

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries in these same geographical areas. 

 

Delivery means the transfer to the Customer of physical possession or control of the Product.

 

The Operator offers you different delivery or delivery methods depending on the nature of the product: Sending by email for digital files, colissimo or private parcel for physical products.

 

Shipping costs are those specified when finalizing the order and are accepted by validation of the order .

 

The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

 

Delivery times are announced in working days on the Site when ordering. These deadlines include the preparation and shipping of the order as well as the deadline provided by the carrier. 

 

The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at basket level, provided that payment for the order has not been previously refused.

 

However, if one or more Products cannot be delivered within the time initially announced, the Operator will send an email informing the Customer of the new delivery date. 

 

The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to him to check that this address does not contain any errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery. 

 

Upon delivery, you may be asked to sign a receipt. 

 

No delivery will be made to a PO box. 

Upon delivery, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and undamaged. If this is not the case, the Customer must indicate this on the delivery slip. No complaint about the quantity or condition of the Product will be accepted if the complaint has not been included on the delivery slip. 

Article 8 – RIGHT OF WITHDRAWAL

If a delivered Product does not give complete satisfaction to the Customer, the latter may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

 

In accordance with article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of articles L. 221-18 et seq. of the Consumer Code, the Customer is invited to complete the standard withdrawal form by clicking on the link below https://posterscape.com/pages/contact .

 

The Operator will send an acknowledgment of receipt of the Customer's withdrawal request by e-mail.

 

If applicable, the Customer may exercise his right of withdrawal by notifying the following information to the Operator: 

 

• Name, geographic address, telephone number and email address;
• Decision to withdraw by means of an unambiguous declaration (for example, letter sent by post, fax or e-mail as long as these contact details are available and therefore appear on the standard withdrawal form). The Customer can use the model withdrawal form but this is not obligatory.

 

Return costs are the responsibility of the Customer, unless the item cannot normally be returned by post, in which case the Operator will recover the Product at its own expense.

 

The exceptions of article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, in particular if the order consists of a contract:

 

• The provision of services fully executed before the end of the withdrawal period and the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal;
• The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;
• Supply of goods made to the consumer's specifications or clearly personalized;
• Supply of goods likely to deteriorate or expire quickly;
• Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
• Supply of goods which, after having been delivered and by their nature, are mixed inseparably with other items;
• Supply of alcoholic beverages whose delivery is deferred beyond thirty (30) days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;
• Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;
• Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
• Supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
• Concluded at a public auction;
• Provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period;
• Supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.

 

The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused and with all possible accessories. 

 

In addition to the returned Product, the return package must also contain a letter specifying the exact and complete contact details (surname, first name, address) of the Customer as well as the order number, and the original purchase invoice.

 

The Operator will reimburse the Customer for the amount of the Product within fourteen (14) days from receipt of the Product and all the elements enabling the Customer to be reimbursed. This reimbursement may be made by the same means of payment as that used for the Customer. As such, the Customer who has paid for his order in the form of credits / gift vouchers may be reimbursed by credits / gift vouchers according to the wishes of the Operator. 

 

By accepting these General Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

 

Article 9 – CUSTOMER SERVICE

The Customer can contact the Operator: 

 

• By email to[email protected]indicating their name, telephone number, the subject of their request and the number of the order concerned.

 

Article 10 – INTELLECTUAL PROPERTY AND LICENSE TO USE THE SITE

 

 

The Operator is the sole owner of all elements present on the Site, in particular and without limitation, all texts, files, animated or non-animated images, photographs, videos, logos, drawings, models, software, brands, visual identity, database , structure of the Site and all other elements of intellectual property and other data or information (hereinafter, the “ Elements ”) which are protected by French and international laws and regulations relating in particular to intellectual property.

 

Consequently, none of the Elements of the Site may in whole or part be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way. , free of charge or for a fee, by a Customer or by a third party, whatever the means and/or supports used, whether known or unknown to date, without the express prior written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and/or exploitation.

 

Furthermore, it is specified that the Operator is not the owner of the content posted online by the Clients, in particular the images generated by Artificial Intelligence by the clients, for which the latter remain fully responsible and guarantee the Company against any recourse to this title. The Clients grant the Operator a non-exclusive transferable, sublicensable, free of charge and worldwide license for the use of the intellectual property content that they publish on the Site, for the entire duration of protection of this content.

 

The Operator reserves the right to take legal action against persons who have not complied with the prohibitions contained in this article.

 

ARTICLE 11 – LIABILITY AND GUARANTEE 

 

The Operator cannot be held responsible for the non-performance of the contract due to the Customer or due to an event qualified as force majeure by the competent courts or even the unforeseeable and insurmountable act of any third party herein. 

 

The Operator cannot be held responsible for information imported, stored and/or published on the Site by Customers. The Operator cannot be held responsible for any information published by a Client on the Site and for any direct or indirect damage that this use could cause to a third party, the Client at the origin of the publication remaining solely responsible for this. title.

 

The Customer acknowledges that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of data transmissions over the Internet. Therefore, the Operator does not guarantee that the Site and its services will operate without interruption or operating error. In particular, their use may be temporarily interrupted due to maintenance, updates or technical improvements, or to change their content and/or their presentation. 

 

The Operator cannot be held responsible for any use made of the Site and its services by Customers in violation of these General Conditions and for any direct or indirect damage that this use could cause to a Customer or a third party. In particular, the Operator cannot be held responsible for false declarations made by a Customer and for their behavior towards third parties. In the event that the Operator is held liable for such behavior by one of its Customers, the latter undertakes to guarantee the Operator against any conviction pronounced against it as well as to reimburse the Exploiter of all costs, including attorneys' fees, incurred for his defense.

 

The Client is solely responsible for all of the content that he puts online on the Site, for which he expressly declares that he has all the rights, and as such guarantees the Operator that he does not put any content online. content violating third-party rights, in particular intellectual property, or constituting an attack on individuals (in particular defamation, insults, insults, etc.), respect for private life, an attack on public order and good morals (in particular, apology for crimes against humanity, incitement to racial hatred, child pornography, etc.). In the event of a violation of the laws in force, of good morals or of these General Conditions, the Operator may automatically exclude Customers who are guilty of such violations and delete information and references to this contentious content. The Operator is qualified as a host with regard to content posted online by third parties. As such, it is recalled that the Operator has no general obligation to monitor the content transmitted or stored via the Site. In the event that the liability of the Operator is sought due to content posted online by the Customer, the latter undertakes to guarantee the Operator against any conviction pronounced against it as well as to reimburse the Operator of all costs, including attorneys' fees, incurred for his defense.

 

Independently of any additional contractual guarantee (commercial guarantee) which may be granted, the Products benefit from the legal guarantee of conformity provided for in articles L. 217-4 et seq. of the Consumer Code (in particular L. 217-4 to L. 217 -14 of the Consumer Code), and the guarantee against hidden defects provided for in articles 1641 to 1649 of the Civil Code.

 

When you act within the framework of the legal guarantee of conformity:

 

• You benefit from a period of two (2) years from delivery of the goods to act:
• You can choose between repairing or replacing the goods, subject to the cost conditions provided for by article L. 217-12 of the Consumer Code;
• You are exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four (24) months following delivery of the goods (except second-hand goods).

 

You can decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, you can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the Civil Code.

 

Reproduction of articles L.217-3, L. 217-4, L. 217-5, L. 217-7, L. 217-8, L. 217-9, L. 227-10, L. 227-11 and L. 217-12 of the Consumer Code, articles 1641, 1644 and the first paragraph of article 1648 of the Civil Code, as in force on the date of these General Conditions of Sale: 

 

Art. L.217-3 of the Consumer Code: 

“ The seller delivers goods that comply with the contract as well as the criteria set out in article L. 217-5.

He is responsible for defects in conformity existing at the time of delivery of the goods within the meaning of article L. 216-1, which appear within two years of delivery.

In the case of a contract for the sale of goods containing digital elements:

1° When the contract provides for the continuous supply of digital content or a digital service for a period less than or equal to two years, or when the contract does not determine the duration of supply, the seller is liable for lack of conformity of this digital content or this digital service which appears within two years from the delivery of the good;

2° When the contract provides for the continuous supply of digital content or a digital service for a period greater than two years, the seller is responsible for any lack of conformity of this digital content or this digital service which appears during the period during which it is provided under the contract.

For such goods, the applicable deadline does not deprive the consumer of his right to updates in accordance with the provisions of article L. 217-19.

The seller also responds, during the same deadlines, for defects in conformity resulting from the packaging, assembly instructions, or installation when this has been made his responsibility by the contract or has been carried out under his responsibility. , or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller.

This warranty period applies without prejudice to articles 2224 et seq. of the civil code. The starting point for the prescription of the consumer's action is the day the latter becomes aware of the lack of conformity. »

Art. L.217-4 of the Consumer Code: 

“The property complies with the contract if it meets, in particular, where applicable, the following criteria:

1° It corresponds to the description, type, quantity and quality, in particular with regard to functionality, compatibility, interoperability, or any other characteristic provided for in the contract;

2° It is suitable for any special use sought by the consumer, brought to the attention of the seller at the latest at the time of conclusion of the contract and which the latter has accepted;

3° It is delivered with all accessories and installation instructions, to be supplied in accordance with the contract;

4° It is updated in accordance with the contract. »

Art. L.217-5 of the Consumer Code: 

“I.-In addition to the criteria of conformity to the contract, the good is compliant if it meets the following criteria:

1° It is suitable for the use usually expected of a good of the same type, taking into account, where applicable, any provision of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned;

2° Where applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract;

3° Where applicable, the digital elements it contains are provided according to the most recent version available at the time of conclusion of the contract, unless the parties agree otherwise;

4° Where applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer can legitimately expect;

5° Where applicable, it is provided with the updates that the consumer can legitimately expect, in accordance with the provisions of article L. 217-19;

6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the good as well as public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labeling.

II.-However, the seller is not bound by any public declarations mentioned in the preceding paragraph if he demonstrates:

1° That he did not know them and was not legitimately able to know them;

2° That at the time of the conclusion of the contract, the public declarations had been corrected under conditions comparable to the initial declarations; Or

3° That the public statements could not have had any influence on the purchasing decision.

III.-The consumer cannot contest conformity by invoking a defect concerning one or more particular characteristics of the good, of which he has been specifically informed that they deviate from the conformity criteria set out in this article, deviation to which he has expressly and separately agreed upon upon conclusion of the contract.” 

Art. L.217-7 of the Consumer Code: 

Lack of conformity which appears within a period of twenty-four months from the delivery of the goods, including goods containing digital elements, are, unless proven otherwise, presumed to exist at the time of delivery, unless this presumption is incompatible with the nature of the good or defect invoked.

For second-hand goods, this period is set at twelve months.

When the sales contract for a good comprising digital elements provides for the continuous supply of digital content or a digital service, the conformity defects which appear are presumed to exist at the time of delivery of the good:

1° During a period of two years from delivery of the goods, when the contract provides for this supply for a period less than or equal to two years or when the contract does not determine the duration of supply;

2° During the period during which the digital content or digital service is provided under the contract, when the contract provides for this supply for a period of more than two years. »

Art. L.217-8 of the Consumer Code:

“ In the event of a lack of conformity, the consumer has the right to bring the goods into conformity by repair or replacement or, failing that, to a reduction in the price or to termination of the contract, under the conditions set out in this subsection .

The consumer also has the right to suspend payment of all or part of the price or the delivery of the benefit provided for in the contract until the seller has fulfilled his obligations under this chapter, in the conditions of articles 1219 and 1220 of the civil code.

The provisions of this chapter are without prejudice to the award of damages. »

Art. L.217-9 of the Consumer Code:

“The consumer has the right to demand that the goods comply with the criteria set out in subsection 1 of this section.

The consumer asks the seller to bring the goods into conformity, choosing between repair and replacement. To this end, the consumer places the goods at the disposal of the seller.

Art. L.217-10 of the Consumer Code:

“ The bringing of the goods into conformity takes place within a reasonable period of time which cannot be more than thirty days following the consumer's request and without major inconvenience for them, taking into account the nature of the goods and the use sought by the consumer.

The repair or replacement of the non-compliant good includes, if applicable, the removal and recovery of this good and the installation of the repaired good or the replacement good by the seller.

A decree specifies the modalities for bringing the property into conformity . »

Art. L.217-11 of the Consumer Code:

“ The compliance of the goods takes place at no cost to the consumer.

The consumer is not required to pay for the normal use he made of the replaced good during the period prior to its replacement. »

Art. L. 217-12 of the Consumer Code: 

“The seller may not proceed according to the choice made by the consumer if the requested compliance is impossible or entails disproportionate costs in particular with regard to:

1° The value that the good would have in the absence of a lack of conformity;

2° The importance of the lack of conformity; And

3° The possible possibility of opting for the other choice without major inconvenience for the consumer.

The seller may refuse to bring the property into conformity if this is impossible or involves disproportionate costs, particularly with regard to 1° and 2°.

When these conditions are not respected, the consumer may, after formal notice, pursue the forced execution in kind of the solution initially requested, in accordance with articles 1221 et seq. of the civil code.

Any refusal by the seller to proceed according to the consumer's choice or to bring the goods into conformity, is justified in writing or on a durable medium. 

Art. 1641 of the civil code: 

“The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or He would have given only a lower price if he had known about them. »

Art. 1644 of the civil code:

“In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or keeping the thing and having part of the price refunded. »

Art. 1648 paragraph 1 of the civil code: 

“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. »

 

Please note that the search for amicable solutions prior to possible legal action does not interrupt the time limits for legal guarantees or the duration of any possible contractual guarantee.

 

 

ARTICLE 12 – COMMERCIAL GUARANTEE 

The commercial guarantee (contractual commitment of the Operator, in addition to its legal obligations relating to the guarantee of conformity of the Products) is the subject of a written contract in accordance with the provisions of articles L. 217-21 et seq. of the Code of consumption, a copy of which is given to the Customer.

 

 

ARTICLE 13 – AFTER-SALES SERVICE 

The after-sales services provided by the Operator and not covered by the commercial guarantee are the subject of a contract, a copy of which is given to the Customer.

 

Complaints made under guarantees must be sent to the after-sales service using the following contact details: 

 

• Email address :[email protected]
• Address :54 rue de l'Amiral Roussin, 75015, Paris

 

Products covered by the guarantees must be returned new, complete and in their original condition and packaging after receipt and confirmation of the claim by the after-sales service.

 

The Customer will be reimbursed for return postage costs no later than thirty (30) days following receipt of the product by the Operator.

ARTICLE 14 – PERSONAL DATA 

 

For more information regarding the use of personal data by the Operator, please carefully read the Privacy Charter (the “ charter ""). You can consult this Charter at any time on the Site.

 

Article 15 – HYPERTEXT LINKS 

 

The hypertext links available on the Site may refer to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate the use of resources available on the Internet. If the Customer uses these links, he will leave the Site and will then agree to use third-party sites at his own risk or, where applicable, in accordance with the conditions which govern them.

 

The Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the content applying to or appearing on these third-party sites.

 

Consequently, the Operator cannot be held responsible in any way whatsoever due to these hypertext links.

 

Furthermore, the Customer acknowledges that the Operator cannot endorse, guarantee or take over all or part of the conditions of use and/or the content of these third-party sites.

 

The Site may also contain promotional hypertext links and/or advertising banners referring to third-party sites not published by the Operator. 

 

The Operator invites the Customer to notify it of any hypertext link present on the Site which would allow access to a third-party site offering content contrary to the laws and/or good morals.

 

The Client may not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis. 

 

ARTICLE 16 – REFERENCES

The Client authorizes the Operator to mention the Client's name and its logo as a reference in its communication media (brochure, website, commercial proposal, relations with the press, press release, press kit, internal communication, etc. .).

 

ARTICLE 20 – GENERAL PROVISIONS

ENTIRE AGREEMENT OF THE PARTIES

 

These General Conditions constitute a contract governing the relations between the Client and the Operator. They constitute the entirety of the rights and obligations of the Company and the Operator relating to their subject matter. If one or more stipulations of these General Conditions are declared null in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force and scope. Furthermore, the fact for one of the parties to these General Conditions not to take advantage of a failure by the other party to any of the provisions of these General Conditions cannot be interpreted as a waiver on its part of avail themselves of such a breach in the future.

 

CHANGES TO TERMS 

 

The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there, and/or to temporarily or permanently cease operating all or part of the Site. 

 

In addition, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Conditions. The Customer is therefore required to refer to these General Conditions before using the Site. 

 

The Customer acknowledges that the Operator cannot be held responsible in any way towards him or any third party as a result of these modifications, suspensions or cessations.

 

The Operator advises the Customer to save and/or print these General Conditions for safe and long-term storage, and thus be able to invoke them at any time during the execution of the contract if necessary.

 

COMPLAINT - MEDIATION

 

In the event of a dispute, you must first contact the company's customer service at the following contact details: [email protected]

 

In the event of failure of the complaint request to customer service or in the absence of a response from this service within ten (10) days, the Customer may submit the dispute relating to the purchase order or these General Terms and Conditions l opposing the Operator to a mediator.

 

The mediator will attempt, with complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation as well as, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.

 

APPLICABLE RIGHT

 

These General Conditions are governed, interpreted and applied in accordance with French law.

 

ACCEPTANCE OF THE GENERAL CONDITIONS BY THE CUSTOMER

 

The Customer acknowledges having read these General Conditions carefully.

 

By registering on the Site, the Customer confirms having read the General Conditions and accept them, making him contractually bound by the terms of these General Conditions.

 

The General Conditions applicable to the Customer are those available on the date of the order, a copy of which dated to date can be given to the Customer upon request, it is therefore specified that any modification of the General Conditions which is made by the Operator will not be will not apply to any order placed previously, unless expressly agreed by the Customer at the origin of a given order.